Customer Service Representative Opportunity at United Airlines

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Are you prepared to elevate your career to unparalleled heights? United Airlines is actively seeking vibrant individuals to join our team as Customer Service Representatives in Cleveland, OH. If you possess a fervor for delivering outstanding service, thrive in an environment that embraces diversity and inclusivity, and seek a role that opens doors to global experiences, then this opportunity is crafted just for you.

Position Overview: Part-Time Customer Service Representative

Location: Cleveland, OH
Pay: Up to $35.65 per hour (starting at $19.00 per hour)
Job Type: Part-time
Shift and Schedule: Overtime, Weekends as needed, Night shift, Flextime, Holidays
Benefits: 401(k), Employee assistance program, Flexible schedule, Health insurance, Opportunities for advancement

Why Choose United Airlines:
United Airlines transcends beyond being merely an airline; we are a global community united by the common goal of Connecting People and Uniting the World. As we ascend towards our vision of becoming the premier airline in aviation history, we acknowledge the distinctive responsibility we bear in uplifting communities and providing opportunities where we operate. With an unwavering commitment to diversity and inclusion, we are forging a workforce that mirrors the richness of the global tapestry we connect.

Joining United means more than securing a job; it’s your passport to a world of exclusive benefits:

  1. Explore the Globe: Revel in the freedom of complimentary domestic and international travel, extending to your friends and family.
  2. Flexibility at its Best: Seize opportunities for overtime and flexible scheduling through shift trading.
  3. Exceptional Benefits: Access top-tier benefits such as 401(k), pension plan, health insurance, and an Employee Assistance Plan for both you and your family.
  4. Unleash Your Potential: Chart your career trajectory with us, as over half of our leaders commenced their journey in operational roles.

Your Role as a United Airlines Customer Service Representative:
As the face of United, you play a pivotal role in crafting indelible experiences for our customers. Your duties encompass:

  • Engaging with customers in a gracious and helpful manner to foster loyalty.
  • Anticipating customer needs while maintaining a profound sense of responsibility.
  • Upholding the highest standards of safety consciousness in daily operations.
  • Navigating challenges with grace and adaptability, separating customer frustration from personal interactions.
  • Collaborating seamlessly with colleagues, offering support and ensuring success amidst evolving processes and technologies.

Qualifications:
To thrive in this role, you’ll need:

  • High School Diploma, GED, or educational equivalent.
  • Exceptional communication skills.
  • Minimum age of 18.
  • Successful completion of a background check.
  • Availability for day and night shifts, weekends, and holidays, with potential for mandatory overtime.
  • Legal authorization to work in the United States without sponsorship.

What We Offer:

  • Competitive benefits.
  • Exclusive travel discounts.
  • A pathway for career growth.

United Airlines is a champion of equal opportunity employment. We embrace, recruit, train, compensate, and promote individuals regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected statuses. We are unwavering in our commitment to ensuring that individuals with disabilities receive reasonable accommodation throughout the application and interview process.

Ready to embark on a transformative journey with us? Apply now and become an integral part of an airline that is reshaping the future of aviation. Your ticket to a gratifying career awaits! Join us at United Airlines Careers.

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